Oracle Support Renewal Management

Oracle Support Renewal Management Services

ECCO Select’s Oracle Support Renewal Management service streamlines renewals, validates quotes, and helps prevent errors and unnecessary costs.

Overview

Our expert analyst team will manage all logistical areas of annual support with Oracle to ensure timely review, validation and reconciliation of an organization’s Oracle support contracts.

ECCO’s Oracle Support Renewal service is not third-party support. It is a service that renews your official Oracle support on your behalf.

Oracle Support Renewal Challenges

Support Renewal of multiple products is a continuous & labor intensive process
Reviewing Oracle support quotes for accuracy in cost and product quantities
Constant calls from Oracle requesting updates on POs for renewals
Lack of invoicing and quoting options

ECCO’s Oracle Support Renewal Services Offer

Coordination of support renewal delivery with Oracle support department to ensure timely review, validation and reconciliation
Payment of support renewals to Oracle to avoid license termination due to lapse of support or accidental oversight
Confirmation of support renewal processing
Customized quoting and invoicing of support renewals on a departmental, divisional, project, product, application or CSI basis
Reconciliation of software license inventory against support renewal inventory
Custom options to renewals that Oracle does not provide to clients

ECCO’s Oracle Support Renewal Management service eliminates the burden of managing this often frustrating and time consuming area of Oracle software management.