ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at www.eccoselect.com.

Position Title:     VP IT

Location Information  

Hybrid/Remote – Dallas
6+ Month Contract with potential to extend or convert

Position Responsibilities:

We are seeking a hands-on Vice President of Information Technology to lead the restaurant technology organization at an established company. This executive leadership role offers a unique opportunity to shape technology strategy and architecture while remaining directly involved in technical planning, decision-making, and complex problem-solving across the enterprise.

Key responsibilities include:

• Provide vision and leadership for all restaurant technology systems and strategy, ensuring alignment with organizational goals.
• Oversee and mentor a team of 5–6 direct reports, building a collaborative and high-performing IT organization.
• Lead all enterprise technology functions including: Restaurant Systems, POS, Finance and HR Systems, Network Infrastructure, Security, and supporting enterprise applications.
• Guide and manage the enterprise rollout of Toast POS across all locations, ensuring seamless adoption and operation.
• Maintain, support, and continuously improve core restaurant technology systems, such as Kitchen Display Systems (KDS), online ordering platforms, AI ordering platforms, and back-office applications.
• Ensure smooth system integrations spanning restaurant operations, financial/HR systems, security, inventory management, and more.
• Modernize and maintain legacy environments, focusing on minimizing disruption and ensuring ongoing business continuity.
• Understand and oversee architecture and data flows throughout the organization’s interconnected technology systems.
• Collaborate closely with Operations, Finance, HR, and Executive Leadership to keep technology initiatives aligned with business priorities.
• Lead executive meetings, Board presentations, vendor negotiations, and technical team sessions.
• Provide direction during high-priority production issues, coordinating root cause analysis and driving rapid, sustainable resolution.
• Oversee relationships with technology vendors; lead contract negotiations and strategic partnership management.
• Coach and foster growth for technical leaders, promoting a culture of operational excellence and continuous process improvement.
• Drive strategic planning, operational metrics gathering, and executive technology reporting initiatives.

Essential Skills, Experience

• 10+ years of progressive IT leadership, ideally within the restaurant or hospitality industry, supporting multi-unit operations.
• Strong hands-on knowledge of restaurant technology ecosystems including POS (preferably Toast POS), back-office, KDS, online ordering, restaurant hardware, and key operational technologies.
• Significant experience leading or supporting major enterprise POS implementations.
• Demonstrated understanding of front-of-house and back-of-house restaurant operations and how technology enables each.
• Working knowledge across enterprise domains: Finance, HR, POS, Network Infrastructure, Security, Inventory Management, and restaurant operations with a solid grasp of system integrations.
• Track record of supporting, integrating, and modernizing complex, legacy technology environments with minimal operational disruption.
• Notable hands-on technical leadership with the ability to lead architecture discussions, problem-solve complex issues, and guide technology teams (without being the primary engineer).
• Proficiency or familiarity with key enterprise applications and tooling, such as Toast POS, InfoSync, RightV Web, IBM Cognos, Teradata, HotSchedules, Paycom, and CrunchTime.
• Proven ability to lead executive-level meetings, facilitate technical and operational discussions, and communicate effectively with both business and technology stakeholders.
• Experience in vendor management, contract negotiation, and partnership oversight.
• Strength in technology team mentorship, coaching, and cultivating a culture of operational excellence.
• Experience within small to mid-sized organizations highly valued, particularly where technology leaders are hands-on and involved in daily operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field preferred.

ECCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.

Equal Employment Opportunity is The Law
This Organization Participates in E-Verify