Account Executive

ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at www.eccoselect.com.

Position Title:  Senior Account Executive

Location Information  Kansas City, MO (Onsite/Hybrid)

Position Responsibilities:

As a Senior Account Executive, you will take ownership of a significant client portfolio, leading its profit and loss performance and driving both immediate and long-term revenue growth. You will develop and implement business development strategies to expand client relationships, maximize profitability, and deliver high-quality service standards. You will work collaboratively with executive leadership and cross-functional teams to define and achieve annual goals, lead the execution of business plans, and champion operational excellence.

Key responsibilities include:

• Oversee the financial performance of your assigned business segment, ensuring sales and profit targets are met or exceeded through strategic business development and customer growth initiatives.
• Promote and nurture a positive organizational culture and reputation across markets, staff, clients, suppliers, partners, and regulatory bodies.
• Identify, generate, and convert leads through effective marketing, networking, and relationship-building with both current and prospective clients.
• Drive profitability through sound decision-making, new business development, and by executing a comprehensive strategy for existing accounts and new opportunities.
• Lead, facilitate, and participate in identifying, sourcing, and implementing new business initiatives within your division.
• Act as a trusted advisor by cultivating ongoing client relationships to understand their staffing needs; develop tailored solutions that address critical talent gaps.
• Negotiate contracts, including fees and terms, during business-to-business discussions to secure mutually beneficial outcomes.
• Expand service offerings and market reach by uncovering new industry and geographic opportunities; collaborate with other teams through client discovery meetings to deliver innovative solutions.
• Manage escalations, resolve issues promptly for client projects and staffing engagements, and maintain strong service delivery standards.
• Ensure quality control and efficient administration of candidate submittals to fulfill client resource needs.
• Lead the preparation and submission of Requests for Proposals (RFPs), Requests for Information (RFIs), and presentations to win new business.
• Represent the company at industry trade shows, professional networking events, and user groups to enhance brand visibility and expand your professional network.
• Provide accurate visibility into sales pipeline and business results via CRM data entry, sales activity tracking, regular status and expense reports, and forecasting.
• Monitor industry trends, client developments, and competitor activities to adjust business strategies accordingly.
• Continuously educate yourself on client industries, innovative staffing solutions, and best practices to better serve your clients and contribute to refining the company's value proposition.
• Champion internal collaboration—work cross-functionally with internal teams to deliver on operational needs, ensure best-in-class service delivery, and optimize business processes.
• Drive business strategy, including proposal development, pricing, presentations, and ongoing client management activities.
• Define, monitor, and analyze key performance indicators (KPIs) to ensure high service quality and profitability across all engagements.
• Identify and establish strategic partnerships and alliances to expand market reach and accelerate company growth.
• Contribute to creating a culture of continuous improvement and operational excellence—streamlining reporting, automation efforts, and process optimization wherever possible.
• Act as a brand ambassador, promoting the company’s mission and values in the community and industry at large.
• Work flexibly, including occasional off-peak, weekend, or holiday shifts as business needs dictate.
• Perform other duties as assigned by leadership.

Essential Skills, Experience

• Bachelor’s degree in Business Administration, Marketing, Public Relations, or a related field (required). Master’s degree preferred.
• Minimum 10 years’ experience in sales, marketing, business development, or operations management roles; or 5 years’ experience with a relevant graduate degree.
• Proven experience within the staffing industry or professional services sector is required.
• Demonstrated ability to manage competing priorities, organize effectively, and maximize time management for optimal efficiency.
• Exceptional verbal, written, and presentation communication skills, with an executive presence both internally and externally.
• Strong relationship-building abilities, capable of developing rapport and negotiating for mutual benefit with clients at all organizational levels.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint; advanced skills in data analysis, report automation, and systems integration highly desirable.
• Demonstrated success working in a fast-paced, high-growth environment.
• Expertise in client evaluation, needs assessment, solution design, and customizing services to client specifications.
• Advanced problem-solving capacity and analytical acumen; able to deliver actionable reporting and partner with cross-functional teams on operational improvements.
• Client service mindset; proactive and skilled at handling escalations or complex requests.
• Experience driving continuous improvement initiatives, process innovation, and automation to support business scalability.
• Ability to drive measurable impact on business performance, profitability, and service quality.
• Results-oriented self-starter with a strong drive for success and passion for achieving and exceeding targets.
• 5 years of direct managerial experience with profit/loss responsibility preferred.

Qualifications:

• Ability to read, compose, and comprehend complex communications and instructions in English.
• Mental acuity and vision dexterity to interpret and analyze data effectively.
• Flexibility to work off-peak, weekend, or holiday shifts as business requirements arise.
• High-level interpersonal skills and the ability to communicate across client, associate, and stakeholder groups.
• Strong critical thinking with both logical and creative approaches to complex problem-solving.
• Physical ability to move, organize, or lift objects up to 20 pounds as needed.

We are committed to creating an inclusive and diverse workforce and provide equal employment opportunities to all applicants and employees.

ECCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.

Equal Employment Opportunity is The Law
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