Salesforce License Management

Salesforce Contract Review & Renewal Services

ECCO Select’s Salesforce Contract Review & Renewal Services help organizations review Salesforce subscriptions, uncover cost savings opportunities, and support contract renewals.

Overview

Our expert analyst team will review your new or existing Salesforce subscription to uncover:

Opportunities for cost savings / reductions
Benchmarking of pricing, discounts, offers
Contract renewal support
Migration assessment and facilitation

IT Executives

Be confident that your Salesforce contract negotiations achieve the best possible outcomes in terms of costs, terms, conditions and happy internal team members. Avoid future unforeseen technical issues. Take the guess work out of pricing and discounting by having your new or proposed contract reviewed by ECCO for comparison against many other recent Salesforce contracts as a benchmark. Understand what terms and conditions are achievable under what circumstances. Get hands on help for your Marketing team to conduct any data cleaning, merging, appending and purging from seasoned Salesforce experts.

Finance Executives

Get the best possible price for your Salesforce purchase. Be assured that your team never overpays or overbuys from Salesforce. Ensure that your team is maximizing their usage and is never over-licensed. Get the best possible payment terms. Understand how to leverage Salesforce’s strategic priorities and fiscal cycle. Utilize custom license types at a reduced cost. Avoid purchasing commonly unused or underused products and features.

Marketing Executives

Be empowered with help and guidance from our expert Salesforce marketing technologists and seasoned Marketing Executives. Gain knowledge from a team who bring decades of firsthand, real-world CRM & Salesforce expertise and daily hands-on management. Learn how to structure contracts to facilitate easier product rollouts for better adoption outcomes. Negotiate strategically for training, support and other overlooked add-ons.

Salesforce licensing is much more complex than many organizations realize. License choices include the organization type, cloud type, edition type, and actual license type. There are a variety of limited use case license types available, at substantially reduced costs, but most organizations only make use of the “Standard” full price license.

Salesforce license additions like premier support and mobile access can increase the cost of individual licenses further, and system charges for excess data storage and user logins can push the total cost of ownership even higher.

Typical Salesforce Installation Licensing Issues:

Overspending on extra unused licenses
License sharing against Salesforce contract policies
Over licensing by giving full feature licenses to limited use users
Instance design and implementation with a disregard to licensing
Incorrect Salesforce edition purchased based on business type and needs
Bad practices leading to excess data charges
No renewal price contract language
Over-reliance on third party implementation consultants

ECCO can help your organization reduce its Salesforce costs by undertaking a comprehensive review of its license entitlements and compare it against actual usage. Our Salesforce team is not only comprised of Salesforce licensing experts, but also includes experienced Salesforce Administrators who have real world technical and business experience administering Salesforce installations at large global organizations.

Traditional Salesforce implementation partners may have technical competency in the development and customization of Salesforce instances, but usually have no specific experience in license optimization. Implementers who use the Force.com platform for their app typically keep 25% or more of the licensing costs, incentivizing them to sell as many licenses as possible.

ECCO is 100% independent of Salesforce so we can put our client’s needs first, and by not being a member of the Salesforce Partner Network, we have no contractual obligations of any kind to share information that we receive from our clients with them.