PC Support I

ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at www.eccoselect.com.

Position Title: PC Support I

Location Information: Onsite – Kansas City

Position Responsibilities:

Under general supervision, the PC Support I role involves providing end user support, conference room equipment support, and IT Walk-Up general technical support. Responsibilities include troubleshooting desktop and workstation-related issues, maintaining various devices such as laptops, desktops, printing devices, smartphones, and tablets, with a focus on effective end user assistance.

Essential Skills, Experience:

– Working knowledge of Windows 11, Microsoft Office, and Office 365

– Experience in in-person IT support with laptops, PCs, laser printer hardware, iOS, and Android (1-3 years)

– Knowledge of Active Directory, Entra ID, and Intune solutions

– Strong organizational skills, ability to communicate technical issues clearly, and efficient multitasking capabilities

– Availability to support end users via various channels and understanding of incident prioritization and ticketing systems

Qualifications:

ECCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.

Equal Employment Opportunity is The Law
This Organization Participates in E-Verify

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