In addition to our work in the federal space, ECCO Select has extensive experience working with state and local governments, offering solutions to make agencies more efficient and productive—while saving taxpayer money at the same time.
From automating processes to increasing the level of data integrity, we apply project management fundamentals to bring consistency, process, and visibility to our clients. Our solutions include:
- Designing and building predictive analytics to target higher revenue generating activities
- Determining peak staff scheduling
- Producing revenue forecasting
- Building standardized reporting
- Incorporating analytics metric data and visuals
- Developing training programs and creating training manuals
- Implementing structure and process into call center environments
To harness the power of our people to enhance the power of technology for our clients.